[vc_row][vc_column][vc_column_text]Reputation management is critical in today’s marketing efforts. You need to know what is being said about your business online. Consumers have a wide range of soap boxes to voice their opinion. Each and every day people use Twitter, Facebook, Yelp and other sites and include your business in their conversations.
Encompass gives you the tools to monitor and build your online reputation. A well managed online reputation will often improve your conversion rates when people read what your customers are saying about you.
Reputation management at work:
- Reputation Monitoring Service – third party data sources provide data to monitor social media and report all of your social mentions. You will see links to all your social mentions will show up on your dashboard.
- Reputation Building Proactively– suppressing potential negative comments done by encouraging your customers to write positive reviews. Encompass use email marketing to encourage reviews, then posting those reviews on your website.
- Removing Negative Content – It is virtually impossible to remove unflattering information. Encompass has two tactics: respond to negative comment and promote the positive content about your business to push down the negative information.
The best defense is a good offense get started today and start monitoring and building your online reputation.[/vc_column_text][/vc_column][/vc_row]